Interesting Amazon Return Request
Posted: January 18, 2013 | Categories: Miscellaneous
I recently finished unpacking all of my stuff in my workshop. Like my Father did, I built a pegboard storage system behind my bench. As part of my 1st of the year reorganization I was moving some stuff around on the pegboard and decided to pick up some new organizers to hang there. One of the things I got was this interesting pegboard mount for a set of wrenches - see photo below.
When it arrived, I opened it up and attempted to put my wrenches in it. Unfortunately, my Father had mostly Craftsman tools and the Craftsman wrenches won't fit in the holder. Rats.
So, I packaged it back up and went to the Amazon web site to request a return/refund. As I processed the return, I was greeted with the following pop-up:
I was stunned and surprised while at the same time happy to be treated like a valued customer. Now, I know it would cost them more to process the return than to simply allow me to keep the item. I imagine if it was a $100 piece of equipment that they'd certainly want it back.
Anyway, problem solved - anyone need a wrench holder for their shop?
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